Darlo Higher Education is a trading name of Darlo Group Pty Ltd (Australia, ABN 77 151 201 526). The terms below apply to all services delivered under this name.

Terms of Service

Last updated: 10 May 2026

1. About Us

These Terms of Service ("Terms") govern your use of the website at darlohighereducation.com and the consulting services offered by Darlo Group Pty Ltd (ABN 77 151 201 526), trading as Darlo Higher Education ("we", "us", "our"). By using the website or engaging us, you agree to these Terms.

2. Our Services

We provide consulting services to higher education providers and prospective providers in Australia, including:

  • TEQSA provider registration and re-registration support.
  • Course accreditation services.
  • Governance framework design and review.
  • Compliance and policy review.
  • General higher education advisory work.

All consulting engagements are subject to a separate written agreement that sets out scope, fees, timelines, and deliverables. These Terms govern your use of our website and the initial enquiry process; the engagement-specific agreement governs the work itself.

3. Free Initial Consultation

We offer a free initial consultation to discuss your requirements. The free consultation is non-binding on either party. Following the consultation, if you wish to proceed, we will provide a written engagement letter or proposal.

4. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

  • Attempt to gain unauthorised access to any part of the site or related systems.
  • Use the site to transmit malware, spam, or unlawful content.
  • Reproduce, copy, or otherwise exploit our content for commercial purposes without our prior written consent.

5. Intellectual Property

All content on this website — including text, graphics, logos, and document templates — is owned by Darlo Group Pty Ltd or its licensors. You may view and print pages for your own personal or organisational reference, but you may not republish, redistribute, or commercially exploit our content without permission.

Work product created during a consulting engagement (reports, frameworks, policy documents) is governed by the engagement-specific agreement. Generally, deliverables become the client's property on full payment, with a perpetual licence reserved to us to use methodologies and learnings on future engagements.

6. Confidentiality

We treat all client information shared during enquiries and engagements as confidential. We will not disclose client information to third parties without consent, except where required by law or where necessary to deliver the engagement (for example, when authorised to act on your behalf with TEQSA).

7. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other consumer protection legislation that cannot lawfully be excluded. Where our services come with guarantees that cannot be excluded, our liability for failure to comply with such a guarantee is, to the extent permitted by law, limited to (at our option) re-supplying the services or refunding the amount paid.

8. Limitation of Liability

To the maximum extent permitted by law, and subject to clause 7:

  • Our website and any free consultation are provided on an "as is" basis.
  • We are not liable for any indirect, incidental, special, consequential, or exemplary damages arising from your use of the site or our services.
  • For a paid engagement, our total aggregate liability is limited to the amount paid by you for that engagement in the twelve months preceding the relevant claim.

9. Indemnity

You agree to indemnify us against any third-party claims, losses, or damages arising from (a) your breach of these Terms, or (b) inaccurate, incomplete, or unlawful information you provide to us in the course of an engagement.

10. Termination

We may suspend or terminate your access to the website at any time without notice if we reasonably believe you have breached these Terms. Termination of an engagement is governed by the engagement-specific agreement.

11. Governing Law

These Terms are governed by the laws of Victoria, Australia. The parties submit to the exclusive jurisdiction of the courts of Victoria, Australia for any dispute arising from these Terms.

12. Changes

We may update these Terms from time to time. The current version is always available at this URL, and the "Last updated" date will reflect the most recent change. Continuing to use the site after a change constitutes acceptance of the new Terms.

13. Contact

Darlo Group Pty Ltd (ABN 77 151 201 526)
Trading as Darlo Higher Education
Melbourne, Victoria, Australia
Email: info@darlo.com