The Role of Student Services and Support in Higher Education

Sep 6, 2024 | TEQSA | 0 comments

Student services and support play a critical role in higher education by providing students with the resources and assistance they need to succeed academically and personally.

Student services include a wide range of programs and services that help to support student success, such as academic advising, career counseling, tutoring, and support for students with disabilities. These services help students to navigate the higher education system, to select classes and majors, to identify career goals and options, and to develop the skills and knowledge needed to succeed in their chosen fields.

Student support services also include services such as mental health counseling, health services, and financial aid. These services help students to address personal and social issues that may be impacting their academic performance and well-being. By providing support for the whole student, these services help students to overcome barriers and to persist and succeed in higher education.

Many institutions also have an orientation program, which is often required for new students and transfers, it usually includes information about the institution, such as academic policies, rules, and procedures, and helps students to get to know the campus and resources available to them.

Student activities and involvement opportunities are another important aspect of student services and support, which can provide students with opportunities to develop leadership skills, engage in civic activities, and build a sense of community on campus.

Finally, International Student Services and support also plays a vital role, providing assistance with immigration and visa regulations, cultural adjustment, and support , as well as connecting international students with resources and opportunities to help them succeed academically and personally. These services are especially important for international students, as they may face unique challenges such as language barriers, cultural differences, and navigating a new educational system.

In summary, student services and support play a critical role in higher education by providing students with the resources and assistance they need to succeed academically and personally. These services include academic advising, career counseling, tutoring, support for students with disabilities, mental health counseling, health services, financial aid, orientation, student activities and involvement, and international student services. These services help students to navigate the higher education system, to address personal and social issues, to develop leadership skills, and to build a sense of community on campus. By providing this support, institutions can improve students’ chances of success and persistence.

Author

  • Darlo Higher Education Logo

    With over 15 years of experience in TEQSA consulting, Darlo Higher Education has established itself as the go-to resource for private higher education institutions across Australia. Renowned for its expertise, Darlo is consistently ranked among the top five Higher Education Blogs in Australia, offering cutting-edge insights and guidance to providers navigating the complexities of the Higher Education Standards Framework. Darlo’s team includes former TEQSA staff, professors, academics, and higher education specialists who bring a wealth of experience and practical knowledge to their clients.

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