What is Student Experience?

Feb 10, 2025 | TEQSA | 0 comments

TEQSA (Tertiary Education Quality and Standards Agency) is the national regulator for the higher education sector in Australia. If you’re a university considering registering with TEQSA, you may be wondering how stakeholder engagement fits into the accreditation process. In this article, we’ll explore the role of stakeholder engagement in university accreditation and how it can impact your ability to successfully register with TEQSA.

What is stakeholder engagement?

Stakeholder engagement refers to the process of involving stakeholders in the decision-making and activities of an organization. In the context of higher education, stakeholders can include students, staff, faculty, alumni, industry partners, government agencies, and the broader community.

Why is stakeholder engagement important in university accreditation?

Stakeholder engagement is important in university accreditation because it helps to ensure that higher education providers are responsive to the needs and concerns of their stakeholders. By involving stakeholders in the decision-making process, universities can better understand their needs and expectations, and can make informed decisions that align with the values and goals of the university. By understanding graduate outcomes, universities can tailor their programs to better prepare students for the workforce and meet the demands of employers. This can ultimately lead to improved student success and satisfaction, as well as enhanced reputation and credibility for the university. Additionally, stakeholder engagement can also help universities identify areas for improvement and innovation, leading to continuous growth and development in higher education. Furthermore, stakeholder engagement can play a crucial role in promoting diversity and inclusion within the university community. By actively involving a wide range of stakeholders, including students, faculty, staff, alumni, employers, and community members, universities can ensure that their policies and practices are equitable and inclusive. This can help create a more welcoming and supportive environment for all members of the university community, and contribute to a more diverse and inclusive campus culture. Additionally, engaging stakeholders in discussions about diversity and inclusion can help universities identify and address any existing barriers or challenges, and develop strategies for promoting equity and diversity across all aspects of the institution.

In the context of TEQSA registration, stakeholder engagement is also important because it is one of the criteria that universities must meet in order to be accredited. The Higher Education Standards Framework (HESF) sets out the standards that universities must meet in relation to stakeholder engagement, and universities must demonstrate their compliance with these standards in order to be registered with TEQSA.

How can universities ensure their stakeholder engagement meets the requirements for TEQSA registration?

There are several steps that universities can take to ensure that their stakeholder engagement meets the requirements for TEQSA registration:

  1. Review the HESF standards: The first step is to familiarize yourself with the HESF standards that apply to stakeholder engagement. This will help you understand what is expected of your university in terms of stakeholder engagement and will give you a roadmap for making any necessary improvements.

  2. Assess your current stakeholder.

Author

  • Darlo Higher Education Logo

    With over 15 years of experience in TEQSA consulting, Darlo Higher Education has established itself as the go-to resource for private higher education institutions across Australia. Renowned for its expertise, Darlo is consistently ranked among the top five Higher Education Blogs in Australia, offering cutting-edge insights and guidance to providers navigating the complexities of the Higher Education Standards Framework. Darlo’s team includes former TEQSA staff, professors, academics, and higher education specialists who bring a wealth of experience and practical knowledge to their clients.

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